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Shipping & Refund
📦 Shipping & delivery information
At Yedomarkt, we offer you fast and secure delivery of your order – both within Austria and internationally.
🚚 Shipping within Austria
Delivery time: 7-10 business days after processing (1-2 business days).
Delivery: Directly to your address.
Shipment tracking: You will receive a tracking number to view the shipping status at any time.
Shipping costs: 5 €
Free shipping: Shipping costs are waived for orders over €100.
🌍 International Shipping
Delivery time: 7–15 business days after processing (1–2 business days).
Delivery: Directly to your address or a DHL collection point.
Shipment tracking: Including tracking number for full transparency.
Shipping costs: €7 for international orders.
Free shipping: Shipping costs are waived for orders over €100.
🔄 Return & Refund Policy
If you are not satisfied with your purchase, you can return your order under certain conditions.
📌 Returns & Exchanges
Return period: 14 days after receipt of the goods.
Conditions: The goods must be unused, undamaged and in the original packaging.
Exceptions: Hygiene products, personalized products and discounted goods are excluded from exchange.
💰 Refund
After receiving and inspecting the return, a refund will be made to your original payment method.
Processing may take up to 7 business days.
📦 Return costs
The buyer is responsible for the return shipping costs, except in the case of defective or incorrectly delivered items.
📩 Questions? Contact us anytime – we'll be happy to help!
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