top of page

Shipping & Refund

📦 Shipping & delivery information
At Yedomarkt, we offer you fast and secure delivery of your order – both within Austria and internationally.
🚚 Shipping within Austria

  • Delivery time: 7-10 business days after processing (1-2 business days).

  • Delivery: Directly to your address.

  • Shipment tracking: You will receive a tracking number to view the shipping status at any time.

  • Shipping costs: 5 €
    Free shipping: Shipping costs are waived for orders over €100.

🌍 International Shipping

  • Delivery time: 7–15 business days after processing (1–2 business days).

  • Delivery: Directly to your address or a DHL collection point.

  • Shipment tracking: Including tracking number for full transparency.

  • Shipping costs: €7 for international orders.

  • Free shipping: Shipping costs are waived for orders over €100.

🔄 Return & Refund Policy
If you are not satisfied with your purchase, you can return your order under certain conditions.
📌 Returns & Exchanges

  • Return period: 14 days after receipt of the goods.

  • Conditions: The goods must be unused, undamaged and in the original packaging.

  • Exceptions: Hygiene products, personalized products and discounted goods are excluded from exchange.

💰 Refund

  • After receiving and inspecting the return, a refund will be made to your original payment method.

  • Processing may take up to 7 business days.

📦 Return costs

  • The buyer is responsible for the return shipping costs, except in the case of defective or incorrectly delivered items.

📩 Questions? Contact us anytime – we'll be happy to help!

bottom of page